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Service and Repair

2012/8/16      view:


Service/Repair

Hotline and personal service around the clock

24-hour hotline: +4000 511718

Day or night, at VEGA you can reach specialists who, in many cases, can solve problems simply over the phone. If that’s not possible, they do everything that needs to be done to get things rolling: from the express delivery of a replacement instrument to getting a specialist to your plant as quickly as possible.

Immediate help via remote maintenance

Using the remote maintenance service TeamViewer, the VEGA service technician can assist you immediately, check the instrument configuration and perform a fault analysis. Just download the TeamViewer software, grant our service technician permission for remote access and there you go!
TeamViewer (.exe)

Repair and replacement instruments

Quick help in emergencies: in many cases, an inexpensive exchange of electronics is all it takes to get a system up and running again quickly. Even instruments sent in for repair get back to you quickly, immediately ready for use.